RED Invoice · RED Show Prep
Request account deletion
You can request deletion of your RED Invoice account and its associated account data by contacting support. You do not need to reinstall the app.
Send your request
- Email redtrip.support@gmail.com from the email address registered to your RED Invoice account.
- Use the subject RED Invoice account deletion request and say that you want your account and associated account data deleted.
- We verify account ownership before processing the request and confirm when processing is complete. If you cannot access the registered email address, contact the same support address for help verifying ownership.
Do not send your password, recovery link, payment-card details, invoice files or receipt images. Opening the email link does not send a message or delete anything.
What the request covers
The request covers your online RED Invoice sign-in account, account profile, and associated commercial-access information, including account-linked subscription verification and Founder records. Limited records may need to be retained for security, fraud prevention or legal obligations. Any applicable retention and its reason will be explained when your request is processed.
Your local records
Shows, clients, time, receipts, invoices and supporting business documents are stored on your device. Requesting online account deletion does not erase those local records or files you have exported or backed up. Export or back up anything you want to keep before separately clearing app data or uninstalling. Files and backups you saved elsewhere must be managed in those locations.
Google Play subscriptions
Account deletion does not cancel a Google Play subscription. Manage or cancel it separately in Google Play under Payments & subscriptions → Subscriptions to prevent future renewals. You may still submit an account-deletion request while you arrange cancellation. Google retains its own transaction records under its policies.